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Customer service

RETURNS

At House of Kids we shall be happy to refund or exchange any item (including sale) within 30 days from date of arrival, if for any reason you change your mind (subject to our terms and condition).

Germany
5 Euro
Netherlands
7 Euro
France, Austria
8 Euro
Belgium, Poland, Spain, United Kingdom
9 Euro
Finland, Ireland, Italy, Luxembourg, Sweden, Dubai, Qatar
10 Euro
Bulgaria, Estonia, Greece, Latvia, Portugal, Romania,
Serbia, Slovakia, Slovenia, Turkey, Ukraine, Hungary
12 Euro
Cyprus, Malta
15 Euro
Switzerland
18 Euro
Norway, China, Japan
20 Euro
Greenland, Faroe Islands, Iceland, Russia, USA
25 Euro
Australia
70 Euro

DELIVERY

We ship all orders within 1-3 working days (sales within 3-5 working days).
All orders will be shipped as secured parcels.

We do not guarantee any timescale for parcels arriving to International destinations.

 

 


We accept the following credit cards:
 

Visa (0,00 dkk)

MasterCard (0,00 dkk)

PayPal (3,75%)

 

Amounts in brackets are the payment fee for Euroline or PayPal.

FAQ

Do you need further information, please feel free to read more in our in-depth FAQ. Here you will find answers to the most frequently asked questions related to the purchase and use of www.houseofkids.dk.

To read the questions and answers: Click here

Do not answer here, so do not hesitate to contact our customer service by phone +45 8780 0406 or mail@houseofkids.dk.

 

Write us

We answer e-mails
within 24 hours
on weekdays.
 

Call us

We help you by phone
(45) 87 800 406
 

Opening hours

  • Monday - Thursday: 8.00-15.30
  • Friday: 8.00-14.30
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